Since launching our Reformer Pilates classes on July 7, 2025, the response has been incredible from our members! With only 10 spots available per class, we know that there has been some frustration with reservations, long waitlists and beds being available once class starts. We have been working behind the scenes to create policies to ensure all members are able to book Pilates classes and keep all beds filled during classes.
EFFECTIVE TUESDAY, SEPTEMBER 2, 2025
To make sure every spot is used and everyone has a fair chance to participate, we’re introducing some new reservation policies:
✅ Reservations – Reformer Pilates classes will open up for reservations 48 hours before class start. We suggest looking over the schedule and setting alarms for when the class will open up. Once the 10 spots for class are filled for a class, members can join the waitlist.
✅ Wait List – Members may join the waitlist for a full Reformer Pilates class. Members will be assigned a waitlist number in the order they reserve. By joining the waitlist, members are agreeing to be at the gym and ready to participate in class if there is a last minute cancellation. The member who holds the number 1 spot on the waitlist will be automatically moved into the class if there is a cancellation. If a member gets moved off the waitlist & into the class, a notification will be sent out via EFC’s Club Life App & email. Please make sure the correct email is linked to your Club Life profile.
✅ Late Cancellations – If you need to cancel within 8 hours of class start, please call the front desk directly 706-288-2700 to avoid being charged a no-show fee. Class cancellations will not be available through your EFC Club Life App within this window.
✅ No-Show Fee – Beginning Tuesday, September 2, members who reserve a Pilates Reformer class but for class at the kiosk or via their Club Life App after checking in to the gym will automatically be charged a $10 no-show fee.
Please remember that class reservations are simply to hold your spot in class. Check in for class is REQUIRED once you arrive at the gym for class.
Members who check in the gym can CHECK IN FOR CLASS through their Club Life App under “Check In” – class must be within 2 hours to check in via the app.
✅ Late Arrivals – Members who arrive 5 minutes or more after class begins will lose their reserved spot and be charged a no-show fee. Reformer Pilates require set up time and arriving late disrupts the rest of the class. Members who are on the waitlist and are waiting outside of the class will be given open reformers at 5 minutes after class.
As we continue to monitor Reformer Pilates classes we will continue to update and create new policies to keep these classes running smoothly. With Reformer Pilates being such a small class we are working to ensure that all our members and guests have the ability to take a class.
Thank you for your cooperation and commitment to our fitness community!